mag
21st Sep 2006, 06:43 PM
Hello,
My name is Anne and I have a question/concern for which I would welcome any helpful suggestions or bits of wisdom. I bought into the SOL scheme last summer (2005) at a seminar in Dallas. Unfortunately, I bought into the "six licenses" scenario and trotted home with the expectation that I would get some reasonable help regarding the building of these websites. After a few weeks of complete confusion trying to read and understand where to start, I got the infamous call from the "PMI" group. Of course, their offer seemed to be the best step for me since I felt I had not a chance at that point to get any websites going without the personal coaching sessions. I spent another large amount of money for the offer and then began with the coaching sessions. I will say that had I not received that help, I would most likely never have gotten started at all. Since that time, I now have a partner helping me and together we have developed three websites with many grueling hours of pain, tears, and frustration. I have been very disillusioned by the level of "user unfriendliness" of the software and, in hindsight, I would never use this again for developing anything. The programming that was part of the purchase was almost worse than doing it myself as I had to go back and correct most of what was done. (We did about 95% of the work on the second and third websites ourselves!). Anyway, overall, my experience has been at best dismal.
Here is my question. I just recently learned of this forum and also of the lawsuit filed in my state of Texas. I have a link to the Attorney General's Office to file complaint, but I need to know more about how the outcome of the settlement affects me--or if it does have any affect. Does anyone know where I can get more specific information? I cannot say that my purchases from SOL have been useless, but certainly many of the claims have not been realized nor has the help been what I expected. The software is worse than driving a "model T" and we get constant evidence from customer emails, calls, and copious abandoned orders that make me suspect that the ordering proceedure of the software is not functioning correctly; perhaps even discouraging customers. My greatest concern is with the purchase from PMI. Proportionally, a large amount of the purchase was for marketing through a company called EMS, which I found out is no longer doing this. It is now being handled through MyEBiz. Another portion of the PMI package that I bought was for some "E-Mail Promotional campaign where they send out scores of email (which sounds like spam to me) to people to advertise your sight. I do not like the sound of this and want to get a refund for at least this portion of my purchase. They also promised to put a deposit in three Pay-Per-Click Search Engines. As I tried to use this, I learned that MyEBiz only puts the deposit in one SE. I also had to move heaven and earth to get that taken care of, something that should have been taken care easily considering the large expense for this portion of the package. I called and talked to someone with PMI about this and he was rather "quick" to offer a $650.00 refund to me for the fact that the three PPC search engines were not going to be funded. I felt very much as though this was an attempt to make a quick "payoff" to get me off their back. While I would be happy to have any sort of refund, this is only a very small portion of what I spent and feel that I should get more money back from this over-rated, over-charged "service". I would like to get advice from any of you that might have some knowledge of this sort of issue. Would you take this and run or should I pursue a better settlement?
Anne
www.thelsgs.com
www.luminescents.net
www.wildfeatheredfriends.com
My name is Anne and I have a question/concern for which I would welcome any helpful suggestions or bits of wisdom. I bought into the SOL scheme last summer (2005) at a seminar in Dallas. Unfortunately, I bought into the "six licenses" scenario and trotted home with the expectation that I would get some reasonable help regarding the building of these websites. After a few weeks of complete confusion trying to read and understand where to start, I got the infamous call from the "PMI" group. Of course, their offer seemed to be the best step for me since I felt I had not a chance at that point to get any websites going without the personal coaching sessions. I spent another large amount of money for the offer and then began with the coaching sessions. I will say that had I not received that help, I would most likely never have gotten started at all. Since that time, I now have a partner helping me and together we have developed three websites with many grueling hours of pain, tears, and frustration. I have been very disillusioned by the level of "user unfriendliness" of the software and, in hindsight, I would never use this again for developing anything. The programming that was part of the purchase was almost worse than doing it myself as I had to go back and correct most of what was done. (We did about 95% of the work on the second and third websites ourselves!). Anyway, overall, my experience has been at best dismal.
Here is my question. I just recently learned of this forum and also of the lawsuit filed in my state of Texas. I have a link to the Attorney General's Office to file complaint, but I need to know more about how the outcome of the settlement affects me--or if it does have any affect. Does anyone know where I can get more specific information? I cannot say that my purchases from SOL have been useless, but certainly many of the claims have not been realized nor has the help been what I expected. The software is worse than driving a "model T" and we get constant evidence from customer emails, calls, and copious abandoned orders that make me suspect that the ordering proceedure of the software is not functioning correctly; perhaps even discouraging customers. My greatest concern is with the purchase from PMI. Proportionally, a large amount of the purchase was for marketing through a company called EMS, which I found out is no longer doing this. It is now being handled through MyEBiz. Another portion of the PMI package that I bought was for some "E-Mail Promotional campaign where they send out scores of email (which sounds like spam to me) to people to advertise your sight. I do not like the sound of this and want to get a refund for at least this portion of my purchase. They also promised to put a deposit in three Pay-Per-Click Search Engines. As I tried to use this, I learned that MyEBiz only puts the deposit in one SE. I also had to move heaven and earth to get that taken care of, something that should have been taken care easily considering the large expense for this portion of the package. I called and talked to someone with PMI about this and he was rather "quick" to offer a $650.00 refund to me for the fact that the three PPC search engines were not going to be funded. I felt very much as though this was an attempt to make a quick "payoff" to get me off their back. While I would be happy to have any sort of refund, this is only a very small portion of what I spent and feel that I should get more money back from this over-rated, over-charged "service". I would like to get advice from any of you that might have some knowledge of this sort of issue. Would you take this and run or should I pursue a better settlement?
Anne
www.thelsgs.com
www.luminescents.net
www.wildfeatheredfriends.com